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Help Desk

eCommerce Inventory

Managing a digital inventory is now easier than ever with CobaltConnect. After an initial setup, all your eCommerce products will be in sync with your My Products Inventory. The system has a digital database of images, product descriptions, tasting notes, ratings, and so much more that will be instantly connected with the product in your inventory or you can manage it entirely on your own by making changes in the sidebar. The entire process has been automated so now what used to take hours to import is streamlined in a matter of seconds. Have a fully operational online store up and running in just four to five days. Sending products to your site is as easy as selecting the product and clicking the toggle to send it live on your site. It is up to the merchant to manage what products are on the site or not.

To start building your eCommerce site please reach out to the CobaltConnect team to begin your integration. Schedule a call with the team by opening up a support ticket or schedule a “Quick Question” session for a quick 15-minute phone call.

Before contacting CobaltConnect:
Make sure your My Products’ inventory data points are correct. For example:
• Full name of products
• Categories
• Full UPC should be accurate and finalized.
This information will be pulled directly onto your eCommerce site.

You should prepare the following info:
• Your store address
• Hours of operation
• Business phone number as you would like it to appear on the site
• Provide email addresses you would prefer order notifications to be sent to
• A digital copy of your logo (Must meet specifications)
• If you offer local delivery, provide the zip codes of where you are willing to ship to and the details of it (ex. Free delivery over $100)

After that, CobaltConnect will take care of the rest. With our enormous digital database of images, product descriptions, tasting notes, ratings, and much more, we are able to instantly connect the product in your inventory to its corresponding content and photos.

Once you have completed all the prerequisites and have been notified that your website setup is complete, you will be ready for your eCommerce training. You can schedule this by calling in or scheduling a “Full Training Session” with the CobaltConnect support team. eCommerce training takes about 30 minutes to complete, but blocking off an hour window is recommended to allow adequate time for a full review and any questions you may have.

As previously mentioned, once activated, your eCommerce site will automatically connect with our database of images, product descriptions, tasting notes, and ratings. This means everything is taken care of for you, saving you and your staff hours of time from having to add images and product information to your inventory manually.

Making Changes To Product Information
In your CobaltConnect menu select the eCommerce drop down, then select Inventory. All products added into your My Products inventory will be listed. All products will be pushed live upon initial setup. To manage your online and offline products, select the product’s radio button, then, click the toggle next to “online” in the sidebar. Purple indicates an online product and gray indicates an offline product.

All product information can be added and edited in the sidebar. After making any changes, be sure to select Update to save the information.

If you would like to have a separate online Sales Price or Stock, set the item to “online” and then enter in the desired sales price and online stock values

FAQ's

If the CobaltConnect system is not connecting your eCommerce products information it could be an indicator that there is an issue with that product’s UPC creating a disconnect. However, you can manually add photographs and any other product information if you are unable to correct the match.

To remove a product from the site simply select the product and click the online toggle again then Update. This will automatically remove the product from the site.

You do not have to list your in-store and eCommerce items at the same price. In your eCommerce inventory, you can set Sale Prices for each item when you push them live to your website.

Still Need Help? Contact Us!

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